Product Care Guide

Care for handcrafted materials

Always check the individual product page first, as care instructions can vary by design and finish.

Natural wood products

  • Wipe with a soft, dry or slightly damp cloth.
  • Do not soak or place in a dishwasher.
  • Avoid harsh chemicals, abrasive pads and prolonged moisture.
  • Natural colour and grain variation is normal.

Horn drinkware

  • Use for cold beverages only unless the product page states otherwise.
  • Hand wash gently and dry promptly.
  • Do not use a dishwasher, microwave or very hot water.
  • Natural horn colour, grain and shape will vary.

Copper drinkware

  • Hand wash and dry completely after use.
  • Do not place in a dishwasher unless specifically stated.
  • Natural copper can develop tonal variation or patina over time.

Memorial urns

  • Dust with a soft, dry cloth.
  • Keep away from excessive moisture and abrasive cleaners.
  • Handle lids, inlays and decorative surfaces with care.

Questions about a specific item? Email support@marsexports.online.